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| My bookings

What our customers think of our service

Mrs Mpho M.
- South Africa
on 8 Apr 2013
It is my first time using the online bookings with them, the service i recieved, am very satisfied and yes i will use the service provider again, i am very impressed, the transfers on time and the accommodation was super, i really felt at home, thank you again

Mrs Elsa V.
- Costa Rica
on 25 Jul 2011
Very good, informative & user friendly!

Ms Gillian .
- South Africa
on 17 May 2010
VERY GOOD

Ms Hannah S.
- United Kingdom
on 8 Oct 2009
One problem was the email communication from the team dealing with our booking. They were always set around a generic template which made things quite confusing. I would have preferred a more personalised response.

Mrs Solveig F.
- Norway
on 31 Mar 2009
Great website

Mr Faiz R S.
- Malaysia
on 16 Mar 2009
I really enjoyed my stay at the accommodation. People like Jason and Jiles really made my day and assisted me well with the places around. Thanks a million. However, I would also like to highlight that the Long Street area is not safe especially in the morning when you are alone. I was mugged outside the accommodation the morning I was scheduled to go back home. It seemed that I was waiting for nothing even though the accommodation has arranged an airport transfer that morning. I lost my phone and all my money. I was lucky the police there was kind enough and sent me to the airport and we managed to catch my 8.35am flight. The experience was horrible. My suggestion to all accommodation provider - never let your guest waiting outside especially when they know the guest is traveling alone. Also, to ensure that the airport transfer really honor their time and not let anyone waiting just because of their time mismanagement. I thank God I'm still alive!

Mrs Patricia G.
- United Kingdom
on 1 Mar 2009
Friendly and helpful.

Mr Zachary R.
- United States
on 19 Dec 2008
Very attentive and very prompt!!!